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POLICIES

Appointment Policy

Our providers, aestheticians, and injectors value punctuality to ensure exceptional service.
Arriving more than 10 minutes late will likely result in a reschedule to ensure our providers can maintain their schedules and deliver the best care to all patients.

Cancellation / No Show Policy

We understand your schedule can change at any moment. If you need to cancel your appointment, please notify us at least 24 hours before your scheduled time.
No Shows / Cancellations made within less than 24 hours' notice will incur an automatic fee to the card on file:

Aesthetic/Wellness Appointments:
30 Minute Appointments- $100 Cancellation Fee
60+ Minute Appointments- $150 Cancellation Fee

All Consultations:
30 Minute Appointments- $50 Cancellation Fee
60+ Minute Appointments- $100 Cancellation Fee

If you no show and/or cancel for more than two appointments, you will be required to pay the full price of the scheduled service for future appointments at the time of booking.

Refund Policy

We strive to provide the highest quality services and products. Kindly be aware that we do not offer refunds on any services, products, or gift certificates/gift cards.
We encourage you to discuss any concerns with our team before making an appointment, or during your consultation. Your satisfaction is our priority, and we are committed to ensuring you have a positive experience with us.

Children Policy

At The Body Shop Aesthetics & Wellness, we strive to create a relaxing and safe environment for all of our clients.
For this reason, we kindly ask that you make arrangements for childcare prior to your appointment. This allows us to maintain a tranquil atmosphere and ensure your complete focus on the treatment.
For safety reasons, children are not permitted in the treatment room during laser procedures at any time.

Pet Policy

We kindly ask you to leave your pets, that are not service animals at home. This ensures a safe and comfortable environment for all of our patients.

Thank you for your understanding and cooperation.

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